Consumer Promotions
Scan-to-win, on-pack codes, retailer schemes and seasonal campaigns, run as infrastructure rather than one-off activations.
Overview
Promotions that run like infrastructure
A consumer promotion has one job: get the right people to buy, and prove that they did. Most fall short on one side or the other. They leak budget to the wrong participants, or they work but nobody can say by how much.
We design, build and operate the whole system behind the promotion: the mechanic, the code and validation layer, the consumer journey, reward fulfilment, fraud controls and live reporting. Because it is built as infrastructure, the next promotion starts from a working base rather than a blank brief.
The problem we fix
Promotions fail in two ways: they attract the wrong participants, or they work but cannot be measured. We fix both. Every promotion we run is built with fraud controls, validation mechanics, and analytics that tell you exactly what moved and what did not.
Where AI makes it smarter
AI reads participation patterns in real time, detecting fraud before it costs budget, adjusting reward probabilities to maintain margin, and personalising the experience for each participant based on behavior within the program.
What we run
On-pack QR and unique codes
Secure, single-use codes printed on pack and validated in real time, so every entry ties back to a genuine purchase.
Scan-to-win and instant win
Spin-the-wheel, scratch cards and lucky draws with reward probabilities managed against budget while the campaign is live.
Receipt and bill validation
Purchase-proof uploads checked automatically for retailer, date, SKU and amount, with duplicates and edits caught before a reward is issued.
Cashback and assured gifts
UPI, wallet and voucher rewards issued instantly, with every payout traceable to the purchase that earned it.
Retailer and distributor schemes
Trade programmes that reward the right counters for the right behaviour, with visibility by region, outlet and SKU.
Sampling and trial
Trial mechanics with verified conversion tracking, so you know who sampled and who came back to buy.
How it works
Objective first
We start from the business goal, whether that is trial, repeat purchase, retailer activation or first-party data, and pick the mechanic that serves it.
Design the economics
Reward mix, win rates and liability caps are pressure-tested against margin before launch, not discovered after it.
Build and secure
Codes, journeys, validation and fraud controls are built and tested together, then integrated with your existing stack.
Run and tune
We operate the campaign in market, watching participation, redemptions and fraud signals in real time and adjusting as we go.
Outcomes we measure
- Participation lift
- Trial conversion
- Verified redemptions
- Fraud-controlled reward spend
Questions we get asked
How do you stop promotion fraud?
Fraud control is designed in before launch: secure code generation, QR verification, OTP validation, receipt authentication, device fingerprinting, velocity limits and anomaly detection. Reward liability is capped by design, so a breach cannot run away with the budget.
How quickly can a promotion go live?
Simple promotions can launch in about a week. The timeline moves with integrations, reward structure, creative scope and compliance requirements, and we will give you a realistic plan up front.
Who sources and delivers the rewards?
We do. Vouchers, cashback, UPI and wallet transfers, merchandise and experiences are allocated, issued and reconciled inside the same system as participation.
Can you work with our existing creative agency?
Yes. When an agency owns the idea, we are the technology and engagement partner that makes it run: codes, journeys, rewards, data, fraud controls and operations.
Explore other services
- Loyalty ProgrammesTiering, points and recognition designed so the reward economics still work at month twelve.Learn more
- GamificationBranded games and mechanics that give people a reason to come back before the reward does.Learn more
- AI ExperiencesPersonalisation, conversational journeys and intelligence that reads participation as it happens, then acts on it.Learn more

